Privacy Policy

Solustri ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email, phone number)
  • Order details and shipping information
  • Messages or notes included with gifts
  • Payment information (processed securely through third-party providers)
  • Account information if you create an account

We also automatically collect:

  • Browser and device information
  • IP address and location data
  • Pages visited and time spent on the site
  • Referral sources

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting marketing activities. These providers are contractually obligated to use your information only as necessary to provide services to us.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].