Return Policy

Eligibility

If there is an issue with your order, please contact us within 14 days of delivery at [email protected]. We will review your request and determine the appropriate resolution.

Condition of Items

Items must be unused and in their original packaging to be eligible for return or exchange. Due to the nature of fragrance products, some items may not be returnable once opened.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, email us with your order number and photos of the issue. We will review and work with you on a replacement or resolution.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or card issuer.

Non‑Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or product‑specific considerations. Any restrictions will be noted on the product page.